Services and Support

Services and support is the key to success for any organization in the healthcare industry. Here, @Ababil, we provide tailored services, support, and programs that aid all your employees and doctors use the equipment without hassle. So let us discover how our specialists can assist you in the everyday operation of your hospitals and fulfil their potential to craft both clinical value for patients and business value for the organization. Our team is committed to enabling uninterrupted, seamless operations and quick resolution of issues for minimum downtime.

What do We do?

Our Services	Support We Provide
Application Training	Customer care
AMC	Service Enquiry
CAMC	Service Contract
Breakdown Support	Upgrades
Preventive Maintenance	Warranty
Calibration service	Customer Feedback

Our Services

Application Training

Provides healthcare workers real insights and best practices to help their staff utilize (Medical equipment at their full potential).
Supporting healthcare workers to multiple quality standards.
Supporting healthcare workers on clinical and application training to ensure the quality of the care.
Tailored approaches for unique hospital and clinic settings to help users gain streamlined operations.
Guiding topics that range from QC planning to the maintenance schedule.

Annual Maintenance Cost

Monthly preventive maintenance at regular intervals.
Inspections render breakdown maintenance.
On-site visit within 24 hours.
Direct call access to the engineers.
Online technical support by our engineers.
Offers on spares, replacements and accessories.

Comprehensive Annual Maintenance Cost

Monthly preventive maintenance at regular intervals.
Hardware repairing and servicing.
Inspections render breakdown maintenance
On-site visit within 24 hours.
Direct call access to the engineers.
Online technical support by our engineers.

Breakdown Support

Complete servicing and rectifying the issues on the device.
On-site visit by expert engineers.
Spares and accessories replacement.
Maintenance repair system habits.
Serious fault detection procedures for quick solutions.
Detecting technical and intricate problems.
Complex maintenance and repairs at your doorstep.
Centrally managed repair system for easy tracking.
Keeping maintenance and repair records for future services.
Designing maintenance schedule.

Preventive Maintenance

We follow certified protocols and use specified tools & kits for calibrating the device.
Technical maintenance and repair systems.
We aid in replacing electronic spares, pneumatic components, or any other actions that skilled engineers can only perform.
Creating a timetable and schedule for maintenance.
Care and cleaning.
Safety checks.
Functional and performance checks.
Tailored schedules developed separately for both users and maintainers.
Providing training for simple care and maintenance duties need to be done regularly, like dusting, cleaning, and checking equipment.
Designing maintenance schedule.

Calibration service

Calibrating equipment periodically ensures accuracy, reliability, longer life of equipment, and uniform performance of multiple units. Equipped with state of the art Bio Medical Test equipment and simulators, we @Ababil calibrate and test various medical equipment used in various departments of the hospitals for ICU/OT/OPD/ Paediatrics etc.

On-site and in-house testing and calibration of listed medical devices.
Diagnosis of problems and recommendation for service.
Quality Assurance check for equipment as per protocols reports.

Service Enquiry

Please provide us with your details and explain your issues or problems with the equipment to serve you better.

Service/Enquiry Level	Contact Person	Contact Number
Level 1	Akshay Raj	7823931177
Level 2	Benil	9176586100
Level 3	Syed	9884822521
Level 4	Sunil	9884756144

Warranty

Warranty plays a vital role while purchasing any medical equipment as it determines the life and performance of any equipment. Here @Ababil, we aid our customers with the most reliable warranty program and the extent of the warranty for managing their recurring costs during repairs and services. For more detailed information or any queries related to warranty, contact the above-mentioned number.

Customer Feedback letter/form

We are interested in your opinion of the Equipment/Services/Support we provide to you. This aids us to improve and maintain the highest level of professional care and service we deliver

Kindly mail us your feedback to contactus@ababilhealthcare.com